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Which package do I need?

If you need to…UseLook elsewhere if…
Stop a phone agent talking over the caller, and rewrite its memory to what was actually heardvoice-engineyou want a complete hosted voice platform (Vapi, Retell, LiveKit Agents, Pipecat)
Record who agreed to texts, honor STOP, and refuse unsafe sendssms-consentyou need legal sign-off on a messaging program; this is a reference implementation, not legal advice
Receive and answer Instagram DMs from your own botinstagram-dmyou want a chatbot framework, or Meta’s own tooling
Send transactional email without double-sends or mailing suppressed addressesemail-kityou need SMTP, a template designer, queues or inbound parsing
Connect an app to QuickBooks Online and keep the tokens healthyquickbooks-online-kityou need the long tail of QBO entities, reports, batch or CDC
Pre-fill a Florida folio number and legal description from an addressfl-parcel-lookupthe result goes on a legal filing without checking the deed, or you need another county

How the voice and messaging packages combine

Section titled “How the voice and messaging packages combine”

The four voice and messaging packages are independent: you can install any one on its own. They are designed to sit around your own agent code, which is where the prompt, model choice and business rules live. The assembly guide shows one way to wire them together, with a demo that needs no keys.

No hosted service, no prompt library, no tenant model, no dashboard, no telephony provisioning, no billing. Several are extracted from patterns in private projects and rewritten clean; where that is true the package README says so, and so does its page here.